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Your letters on Bridge of Love

Letters is one of the main ways to communicate with ladies on the website. Letters is one of the main ways to communicate with ladies on the website. 

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For access to received letters from lady there are two folders - Inbox and New messages.
In New messages you will find  only letters from current month that you haven't read.
In Inbox messages you will find all letters from a lady regardless  have you read them or no. To open a letter you need to click on the title.  Or click Reply button if you are intended to write an answer.  

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To delete a letter all you need to do is click on DELETE button. 

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To delete several letters mark them via special icon from the left and then scroll down to a bottom of page and click on trash bin.

 

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Sent and received letters in all folders are stick to their status, in particular READ - if letter already read and ANSWERED if it is already replied.

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If there are no status icons next to the theme of the letter except NEW it means that letter was delivered, but not read yet.


How to add a letter to featured and find it there later.


If you have received a special letter and do not want to lose it  among other letters in your inbox, clikc on "Add to featured" button.
This letter will be marked and you will able to find it in "Featured" folder.


How to block lady from further corrrespondence.

 If you do not want to communicate with certain lady then click on "Add in blacklist" button.

Lady's profile will be added to a blacklist and she will not be able to write you anymore. If you added lady to a blacklist accidentally,  you can delete her from blacklist and recover a communication with her.


PAY ATTENTION!!!


- It is impossible to move a letter that you have read to a "New" folder;- Letter status READ-ANSWERED show your interaction with them. For example : you have read a letter or answered on it already;
- To recover a letter that you have deleted, you will need to write a letter to Administration. Noticing you that unfortunately there could be technical circumstances under which letters cannot be recovered.
- By clicking "Add to featured" on the letter, only this letter will be moved to featured folder. Other letters from this lady will stay in inbox folder. 
- By clicking on "Add in blacklist" button, only future letters from lady will be blacklisted.


TAKE A NOTICE

For writing a letter you must have enough amount of credits. Please meet a relevant price list on the related website's page. Using this service automatically means that you have met rules&policy of the letter service.According to your membership status amount of text characters  and amount of photos are limited according to the tab.Besides, we cannot guarantee that text will be delivered if  it's text is larger than allowed limit.

For example, you cannot send 5 pages of text and attach 10+ photos to it. Such limits are stated due our experience. This happens also because in lady's opinion such amount of text is too heavy and does not help to know each other better. During delivery of the letter, credits are deducted from your account, but notice about successful delivery will be established in order history only after lady will read it or reply.Therefore, our system controls the replies of all client's letters. Finished delivery will be marked by the date when lady opened your letter, but not the day when client sent a letter.


Letter that was sent to a lady by a mistake could be complained  by client in 5 days.

If letter is deleted by clients immediately after sending, credits will be deducted anyway.
We do not provide a refund of credits if:

1) Letter was sent more than 5 days ago;

2) Letter has a reply from a lady and client sent a letter to a same lady;

3) During check was found out that client tried to cheat on billing system by deleting a letter right after sending;

4) During check was found out that client tried to send a contact information or any other example of rules' violation;

5) Client sent same letter to several ladies.